Question 1

How do I place an order?

Accepted Answer

Browse our catalog on synca.ph, then tap Buy on Shopee, Lazada or TikTok on the product page. All purchases complete through our official marketplace stores for secure, buyer-protected checkout.

Question 2

Do you accept bulk and institutional orders?

Accepted Answer

Yes — for wholesale, school procurement or hospital supply orders, message us directly on Viber at 0999-887-9851 or Messenger. We prepare a quote tailored to your requirements and delivery location.

Question 3

What payment methods do you accept?

Accepted Answer

Payment is handled securely through the marketplace of your choice. Shopee and Lazada both support GCash, credit/debit cards, bank transfer and Cash on Delivery, depending on your location.

Question 4

How long does shipping take?

Accepted Answer

Metro Manila orders typically arrive 1 to 2 business days, provincial deliveries 3 to 7 business days. All timing is set by the marketplace at checkout.

Question 5

Can I visit your physical store?

Accepted Answer

Yes — we are at 103 P. Santiago St., Grace Park West, Caloocan City. Open Monday to Saturday, 8:00 AM to 5:00 PM.

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